Veel gestelde vragen

Veelgestelde vragen
  • Hoe kan ik controleren of de accommodatie beschikbaar is?
  • Kan mijn huisdier mee op vakantie?
  • Hoe betaal ik voor mijn reservering?
  • Wanneer ontvang ik mijn voucher/reisdocument?
Adriagate
    • Algemene vragen
    • Mijn account
    • Reservering
    • Loyaliteitsprogramma
    • Verwijzingsprogramma
    Accommodatie
      • Accommodatie zoeken
      • Privé-accommodatie
      • Afgelegen huizen als een specifieke accommodatie categorie
      Regels voor promoties
      • What are promotions
      • What are promo discounts and / or promo vouchers?
      • Is it possible to combine discounts from promotional actions with discounts from the loyalty program or from the referral program?
      • Is it possible to use discounts from promotions retroactively?
      • s it possible to use promo vouchers and discounts on reservations made after the expiration of the promotion?
      • What can I use the discount from promotions for?
      • Do I have to be an existing Adriagate user to take advantage of the promotional discount?
      • How long are the promo discounts or vouchers used during the promot campaign valid?
      • Is it possible to save and use the promotional discount when making another reservation?
      • What happens to the promotional discount in case of cancellation of the reservation on which the promo discount was applied?
      • Can I transfer my promo discount to a third party or some other reservation?
      • Do I keep the gift voucher in case of a change in the reservation date?
      • To which part of the price is the promotional discount applied?
      • How can I find out which promotions are currently valid?
        Cruises
          • Boten
          • Cabines
          • Voedsel en dranken
          • Embarking and disembarking
          • Belangrijke Informatie
          • Kleding en bagage
          Autoverhuur
          • Waar kan ik een auto huren in Kroatië?
          • What is excess deductible?
          • What is Basic Protect?
          • What is Smart Protect?
          • What is a Premium Protect?
          • Is it necessary to fill out a police report in case the vehicle is damaged?
          • What happens in case my flight lands late after working hours?
          • Can I come to pick up the vehicle with credit card owned by another person?
          • What is the amount of deposit needed on my card?
          • Can I collect a vehicle in one city and bring it back in another city?
          • In which countries is it not allowed to go with a rental vehicle?
          • Is it possible to deliver /collect the car out of the Croatia?
          • How long does the procedure of renting a car last?
          • What is procedure in case of damage on the vehicle?
          • What if I do not get a full tank of gas?
            Vervoer
            • Waar kan ik een transfer naar de geboekte accommodatie reserveren?
            • What if I need a return transfer?
            • What if I need a child seat?
            • What if my flight is delayed?
            • Travelling in a larger group or unable to find my destination when booking?
            • What if I need an island transfer?
            • Why is a private transfer service superior to taking a taxi on the spot?
            • Is tip included in the price?
            • How should I pay for the transfer?
          • What if I wish to cancel my booking?
            • Ferry tickets
              • Waar kan ik meer informatie over veerboten in Kroatië vinden?

                If you still didn't find what you're looking for on our website, please call us at +385 (0)21 271 870

                Het beste van Kroatië, in uw inbox!

                Members of
                Croatian National Tourist Board
                Association of Croatian travel agencies
                Travelife - Sustainability in tourism
                Secure payment HTZ

                eu logo
                Hamag Bicro logo

                All rights reserved © 2025