Croatia - Methods of payment

Reservation payment depends on the type of accommodation you are booking. The advance payment, balance amount as well as the due date of the balance or full payment you are obligated to pay as stated on the calculation/proforma invoice issued by the agency, which you will receive from us after  you have confirmed your reservation.

Amount of advance payment and amounts and dates of balance payment/total price varies according to type of service/reservation:

Payment receipt

Upon payment of the advance you will receive confirmation of payment and detailed information about your reservation. Except the reservations in destinations where we have our local agency service (for check-in).


Upon payment of 100% of the amount or balance you will receive the Bill specifying all payments made and Voucher containing the following:
1.    Name, address, and telephone number of service provider (legal or natural persons)
2.    Address of apartment, hotel, …
3.    Name and address of reservation holder (person who performs a reservation)
4.    Number of persons / names of guests who use the services named in the reservation
5.    Description of paid service, period / date of arrival and departure
6.    Note about the paid sojourn tax

Private accommodation, rural households

30% of the price of accommodation upon granted inquiry paid to the agency by credit card or bank transfer
70% of the price of accommodation paid directly to the accommodation owner in cash on the first day of service


100% of the price of accommodation upon granted inquiry paid directly to the agency by credit card or bank transfer. If the first day of service is more than 30 days then a 2 part payment is accepted:
30% of the price of accommodation upon granted inquiry
70% of the price of accommodation minimally 30 days prior to the first day of service


100% of the price of accommodation upon granted inquiry paid to the agency by credit card or bank transfer if the first day of service is less than 30 days after booking confirmation or the total amount of the reservation is less than 150 eur (€)

Note: the above mentioned payment options do not necessarily apply to all accommodation units. The possible methods of payment will be specified upon reservation confirmation.

Hotels

100% of the price of accommodation upon granted inquiry (necessary if there is less than 30 days before the first day of service)


30% of the price of accommodation upon granted inquiry
70% of the price of accommodation minimally 30 days prior to the first day of service

Villas

100% of the price of accommodation upon granted inquiry (necessary in case there is less than 45 days before the first day of service)


30% of the price of accommodation upon granted inquiry
70% of the price of accommodation minimally 45 days prior to the first day of service

Cruising

100% of the price of reservation upon granted inquiry (necessary in case there is less than 21 days before the first day of service)


15% of the price of reservation upon granted inquiry
85% of the price of reservation minimally 21 days prior to the first day of service


50% of the price of reservation upon granted inquiry
50% of the price of reservation minimally 30 days prior to the first day of service

Lighthouses

100% of the total price for accommodation upon granted inquiry (necessary if there is less than 45 days before date of arrival)


50% of the total price of reservation upon granted inquiry
50% of the total price of reservation minimally 45 days prior to the begining of reservation

Rent a car

100% of the total price upon confirmation of reservation



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Croatian National Tourist Board
Association if Croatian travel agencies
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Travelife - Sustainability in tourism
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