Privacy policy

Adriagate ltd. understands and respects your need to maintain your private information confidential. In our Privacy policy, which applies to web pages, you can read what information we collect, how we collect it, and what we do with it. By using our site, you consent to our
privacy policy.

What information do we collect and why?

We collect your personal information when making a reservation, posing a question to our customer service, signing up to our newsletter or filling out a form. When ordering or registering to our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”) that uses so-called "cookies”, text files which are saved on your computer and enable the website to analyze how you use the site. You can prevent the saving of cookies via the relevant settings in your browser (for more information visit, however be aware that this may prevent you from using the full functionality of this website.
Cookie is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Cookie is not a program and cannot carry viruses. It's use is primarily for search information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • - To personalize your experience(your information helps us to better respond to your individual needs)
  • - To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • - To process transactions(When paying with credit card, we ask you for the name of the card holder, credit card number, expiry date and the Card Verification Code. Thanks to the powerful SSL - Secure Sockets Layer encryption technology as well as through PCT - Private Communication -Technology security standards supported by Microsoft Internet Explorer and all other current browsers, all your transactions are protected. ) 
  • - To improve customer service
  • - To send periodic emails

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

How long do we keep the information collected?

The information we collect from you is kept for up to 5 years. 

How do we protect your information?

The information we collect from you is kept non-encrypted but protected from unauthorized use. We use a firewall to protect unauthorized devices from accessing our systems and thereby protect your personal information. 

Who uses the information?

The information is primarily used by Adriagate LTD. employees solely for the purposes stated above. We will in no case provide your information to any third party without prior consent.This online privacy policy applies only to information collected through our website and not to information collected offline. 

Terms and Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at General Terms

Changes to our Privacy Policy

Should we decide to change our privacy policy, we will post those changes to this page. 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

  • Vukovarska 156
  • Split, splitsko-dalmatinska 21000
  • Croatia
  • 0038521271870

Your question or comment will be handled professionally and confidentially as quickly as possible.

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Croatian National Tourist Board
Association of Croatian travel agencies
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Travelife - Sustainability in tourism
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