Methods of payment

1. Payment from Croatia to the company's giro account
If you pay from Croatia, please send your payment to the agency’s giro account using a money order.
2. Online payment with credit card: Visa, Eurocard / Mastercard
If you decide to pay online using a credit card you will have to fill out your details on our webpage and send it online over our secure pages (SSL protection). The agency will authorize your card for the amount of your booking.
3. Offline payment with credit card
- By using our offline credit card payment, you choose the terms of payment. By faxing us the Credit card authorisation Form, we are given authorization to charge the complete amount according to the chosen terms of payment The amount is stated in KN.
- All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Zagrebaèka banka d.d.
- When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site
4.Payment from abroad via bank transfer
This method of payment refers exclusively to foreign clients. If you decide to pay by bank transfer, please transfer the booking amount to foreign account:

adriatica.net d.o.o.
Heinzelova 62/a, HR-10000 Zagreb, Hrvatska
Account Number: 2500-1625748
IBAN: HR6523600001101572231
SWIFT Code: ZABAHR2X
Bank details : ZAGREBAČKA BANKA
HR-10000 Zagreb, Hrvatska

* bank transaction fees are paid by the guest.

PAYMENT OPTIONS:

According to our General Travel Terms, payment of reservation can be done in 2 ways: full payment can be made right after reservation confirmation or in 2 installments. If you opt for the 2 installments, advance payment is executed right after reservation confirmation, and reservation balance is to be paid until the date stated in the calculation/proforma invoice, which you will receive from us after reservation confirmation.

Amount of advance payment and amounts and dates of balance payment/total price varies according to type of service/reservation:

Private accommodation, rural households, hotels
  1. 100% of the price of accommodation upon granted inquiry (necessary in case there are less than 21 days until arrival)
  2. 30% of the price of accommodation upon granted inquiry,
    70% of the price of accommodation minimally 21 days prior to the beginning of reservation
  3. this model is valid only for private accommodation
    50% of the price upon granted inquiry
    50% of the price of accommodation on the first day of service upon arrival in the accommodation (where that possibility of payment is stated by the owners in contract)
Villas
  1. 100% of the price of accommodation upon granted inquiry (necessary in case there is less than 45 days before date of arrival)
  2. 50% of the price of accommodation upon granted inquiry
    50% of the price of accommodation minimally 45 days before the first day of reservation
Cruising
  1. 100% of the price of reservation upon granted inquiry (necessary in case there is less than 30 days before date of arrival)
  2. 50% of the price of reservation upon granted inquiry
    50% of the price of reservation minimally 30 days before the first day of reservation
Lighthouses
  1. 100% of the total price for accommodation upon granted inquiry (necessary if there is less than 21 days before date of arrival)
  2. 50% of the totao price of reservation upon granted inquiry
    50% of the total price of reservation minimally 21 days prior to the begining of reservation
Rent a car
  1. 100% of the total price upon confirmation of reservation

Payment receipt
  • Upon execution of advance payment you will receive confirmation of payment and detailed information on your reservation
  • Upon payment of 100% of the amount or balance you will receive the Bill specifying all payments made and Voucher containing the following:
  1. Name, address, and telephone number of service provider (legal or natural persons)
  2. Address (of apartment, hotel,…)
  3. Name and address of reservation holder (person who performs a reservation)
  4. Number of persons / names of guests who use the services named in the reservation
  5. Description of paid service, period / date of arrival and departure
  6. Note about the paid sojourn tax

Our customer service is at Your disposal

Working hours:
Mon - Fri: 08:00 - 21:00 h
Sat: 10:00 - 18:00 h

Contact us:

e-mail:
  info@adriagate.com
telephone:
  +385 (0)21 340-880
  0800 88 11 (from Croatia)
fax:
  +385 (0)21 315-179

online form

Adriagate
Zrinjsko Frankopanska 62
21000 Split, Croatia

Credit cards
We accept the following credit cards: