Betalningsvillkor

1. Payment from Croatia to the company's giro account

If you pay from Croatia, please send your payment to the agency’s giro account using a money order.


2. Online payment with credit card: Visa, Eurocard / Mastercard

If you decide to pay online using a credit card you will have to fill out your details on our webpage and send it online over our secure pages (SSL protection). The agency will authorize your card for the amount of your booking.


3. Offline payment with credit card

- By using our offline credit card payment, you choose the terms of payment. By faxing us the Credit card authorisation Form, we are given authorization to charge the complete amount according to the chosen terms of payment. The amount is stated in KN


4. Payment from abroad via bank transfer

This method of payment refers exclusively to foreign clients. If you decide to pay by bank transfer, please transfer the booking amount to our foreign account. Bank transfer fees are shared by the guest and agency in a way that the guest covers the cost of the bank transfer from the bank sending the funds, and the agency covers the cost of bank receiving the funds.

Note:  All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National Bank.
When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site



PAYMENT OPTIONS:

Reservation payment depends on the type of accommodation you are booking. The advance payment, balance amount as well as the due date of the balance or full payment you are obligated to pay as stated on the calculation/proforma invoice issued by the agency, which you will receive from us after  you have confirmed your reservation.

Amount of advance payment and amounts and dates of balance payment/total price varies according to type of service/reservation:

Private accommodation, rural households
1.    30% of the price of accommodation upon granted inquiry paid to the agency by credit card or bank transfer
       70% of the price of accommodation paid directly to the accommodation owner in cash on the first day of service
2.    100% of the price of accommodation upon granted inquiry paid directly to the agency by credit card or bank transfer. If the first day of service is more than 30 days then a 2 part payment is accepted:
       30%  of the price of accommodation upon granted inquiry
       70% of the price of accommodation minimally 30 days prior to the first day of service
3.    100% of the price of accommodation upon granted inquiry paid to the agency by credit card or bank transfer if the first day of service is less than 30 days after booking confirmation or the total amount of the reservation is less than 150 eur (€)
Note: the above mentioned payment options do not necessarily apply to all accommodation units. The possible methods of payment will be specified upon reservation confirmation.
Hotels
1.    100% of the price of accommodation upon granted inquiry (necessary if there is less than 30 days before the first day of service)
2.    30% of the price of accommodation upon granted inquiry
       70% of the price of accommodation minimally 30 days prior to the first day of service
Villas
1.    100% of the price of accommodation upon granted inquiry (necessary in case there is less than 45 days before the first day of service)
2.    30% of the price of accommodation upon granted inquiry
       70% of the price of accommodation minimally 45 days prior to the first day of service
Cruising
1.    100% of the price of reservation upon granted inquiry (necessary in case there is less than 21 days before the first day of service)
2.    15% of the price of reservation upon granted inquiry
       85% of the price of reservation minimally 21 days prior to the first day of service
Lighthouses
1.    100% of the total price for accommodation upon granted inquiry (necessary if there is less than 45 days before date of arrival)
2.    50% of the totao price of reservation upon granted inquiry
       50% of the total price of reservation minimally 45 days prior to the begining of reservation
Rent a car
1.    100% of the total price upon confirmation of reservation
 
Payment receipt
•    Upon payment of the advance you will receive confirmation of payment and detailed information about your reservation
•    Upon payment of 100% of the amount or balance you will receive the Bill specifying all payments made and Voucher containing the following:
1.    Name, address, and telephone number of service provider (legal or natural persons)
2.    Address of apartment, hotel, …
3.    Name and address of reservation holder (person who performs a reservation)
4.    Number of persons / names of guests who use the services named in the reservation
5.    Description of paid service, period / date of arrival and departure
6.    Note about the paid sojourn tax


Vår kundjtänst står till ert förfogande

Öppetider:
Mån - Fre: 08:00 - 21:00 h

Kontakta oss:

e-mail:
  info@adriagate.com
telephone:
  00385(0)21 271 870
  0800 94 22 (från Kroatien)
fax:
   00385(0)21 271 879

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Office in Split:
Adriagate.com
Vukovarska 156
21000 Split, Croatia
ID kod: HR-AB-22-060229413