Press releases (Split, 20. 04. 2005)
On the 20th of April, at 1 p.m. in offices of the on-line tourist agency Adriagate in Split, a presentation on the occasion of the opening of a new office was held, with a promotion of new Internet pages. The presentation was held by directors of the Adriagate - Travel agency: Mr. Igor Popović and Mr. Toni Blašković.
ADRIAGATE Travel agency, which is in an ownership of the NAJ 95 Ltd with headquarters in Split, is the fastest growing on-line tourist agency in Croatia, specialized for renting a self catering accommodation, hotel accommodation and other tourist services by Internet. Adriagate offers over 1400 objects from Umag to Cavtat, and expects a realization of 120.000 overnights in this year. The offer distinguishes with its quality and it specially singles out luxurious accommodation, beachfront houses, villas with pool, stone houses, isolated houses, agrotourism, but also yacht charters, ferry tickets, cruises, transfers, adventure tourism… The entire offer is presented on the new web pages, translated in 8 languages, which enable a simpler search through categories. The Internet pages are based on .NET technology and MS SQL data base that also enable larger attendance rates and better functionality of the pages.
In 2004, Adriagate achieved an income increase of 450% and, congruently to this, the number of employees increased to 22 full-time and 8 part-time workers, and the office moved into the new, contemporary space.
The new office is equipped with the latest IP technology (personal telephone exchange) and the Call centre was brought in - being the first of this kind in Dalmatia. The employees of the Call centre are at the clients' disposal from 7.30 a.m. to 10 p.m. , 7 days a week. The incomming calls are automatically redirected to the employee who speaks the language of the country from where the call is recieved. Soon it will be possible to contact Adriagate from the mother country which will then be redirected to the Call centre in Split. According to a statistic of Adriagate, most of the calls are recieved from France, Germany, Scandinavia, Hungary and Italy.
80% of the Adriagate's business refers to the private accommodation, and therefore a special care is dedicated to private lessors. Running their business through Adriagate gives them a great series of privileges such as free advertising over Adriagates Internet catalogue 24 hours a day, filling in their capacities during the season and out of season, booking on request - the lessors are not committed to an exclusive co-operation with the Adriagate tourist agency when filling up their capacities.
A vision of the director Mr. Igor Popović is that the Adriagate contributes to the quality of the private accommodation capacities in Dalmatia by advising and partaking in projects of building villas with pools and other luxury objects. At the same time the agency works on a development of newer technologies in tourism, and, in the co-operation with the UHPA, it takes part in making the unique reservation system in Croatia which can join in global reservation systems.
Bank representatives , partner agencies, representatives of the Croatian Chamber of Economy and Croatian tourist board, private lessors and many others were present on the presentation.